Questions and answers

RescueDogs FAQ

Answers about the app, web version, Premium, pricing, roles, mission module, duty log, availability, calendars, equipment and public organization profiles.

FAQ

Answers for app, modules and roles.

The essentials about use, prices, unlocks, offline functions, organizations and public profiles.

What is RescueDogs?

RescueDogs is an all-in-one solution for search and rescue dog teams. It supports training, search disciplines, maps, dog profiles, live tracking, organizations, duty log, web version, mission module, equipment management and public unit presence.

Which platforms are supported?

RescueDogs is available for iPhone, iPad, Android devices and as a web version. The mobile app supports field work; the web version supports planning, review, organization, mission coordination and administration.

What does RescueDogs cost?

The basic version is free. The monthly subscription offers a 7-day free trial if eligible. Premium costs EUR 0.99 monthly, EUR 9.99 yearly or EUR 49.99 lifetime in the German App Store and Google Play as checked on 3 October 2026. Equipment and vehicles cost EUR 5.99 monthly or EUR 44.99 yearly. The mission module costs EUR 29.99 monthly or EUR 314.99 yearly in the store; annual offer or invoice pricing at EUR 249.99 is possible.

What does Premium include?

Premium includes offline maps, more detailed maps, track and search area planners, live location tracking, private dog care reminders and extended personal training tools.

What is the mission module?

The mission module combines alerting, mission list, mission map, availability, documentation, communication, mission review, forms and reports.

What does a public organization profile show?

Only approved information: organization name, description, region or place, services, public contact channels and public history entries.

Which data is not public?

No member lists, private contact data, mission locations, live data, dog profiles or sensitive locations are shown on public profiles.

Can RescueDogs work offline?

Yes. Offline maps and cached recordings help with weak reception. Login, organization data, live tracking, module unlocks and synchronization still require internet.

What is included in the basic app and organization tools?

The basic app covers getting started with recordings, maps, dog profiles, organizations, roles and training. Organization tools also include the duty log, calendar and public organization profile where enabled and maintained.

What is the duty log?

The duty log records volunteer hours and activity times. Members maintain their own entries; authorized roles can review, approve and export them.

What are availability and duty scheduling?

Members can indicate when they are available, available with restrictions or unavailable. Leaders plan duties and keep track of roles, responders and resources.

Are calendar subscriptions or iCal available?

Yes. Depending on your access, you can subscribe to training, duties, missions and equipment reservations in your calendar. You can end the subscription access again.

What is equipment and vehicle management?

Equipment and vehicle management is your inventory area in RescueDogs. It brings together vehicles, equipment, consumables, storage locations, reservations, assignments, inspection dates and documents.

Why can I not see some features?

Feature availability depends on your role, organization and subscriptions. Premium, the mission module, equipment management and organization areas require the relevant account access and role.

Which roles are available?

Key roles include organization administrator, trainer, mission leader, equipment manager and press officer. They determine which areas are visible and which actions are allowed.

How can an organization try RescueDogs?

For modules, volume licences, public unit profiles or invoice purchases, contact rescuedogs@it-bruderhofer.de.

Which search disciplines does RescueDogs support?

RescueDogs supports mantrailing, tracking work, area search, rubble search, avalanche search, human remains detection, object search, drone search and water detection. Each discipline has suitable workflows for planning, recording and review.

Can I train without an organization?

Yes. You can manage your own dogs and personal training records without joining an organization. When working with a unit, switch to its organization area.

Can I document search dog sports and sport trials?

Yes. Tracking work includes templates for RH-F, FPr and IFH. Record a sport trial with its class, result and optional points directly on the dog profile. Sport results remain separate from operational qualifications; the app does not score trials automatically.